Warranty
Unfortunately, at this time we do not repair Wenzel products. However, if you are dealing with minor wear and tear or other small damage, there are numerous...
Wed, 22 Mar, 2023 at 12:42 PM
10 Year Warranty on Wenzel Gear & 1 Year Warranty on All Wenzel Inflatable and Furniture Items Wenzel takes pride in its workmanship and strives to ...
Wed, 22 Mar, 2023 at 2:22 PM
Unfortunately, the cleaning instructions we have on our bags are required to be there and are specific to non-agitator, large front-load style, on delicate....
Wed, 22 Mar, 2023 at 2:48 PM
No, the lifetime warranty covers manufacturing defects. For example, you bought a sleeping bag and opened it up to find that it was stitched incorrectly...
Wed, 22 Mar, 2023 at 2:52 PM
No, our warranty covers manufacturing defects in workmanship and materials. You might be able to purchase a replacement pole if we have it in stock. If yo...
Wed, 22 Mar, 2023 at 2:55 PM
No, for your item to be covered under warranty, you need to be the original owner and you would have needed to purchase your item from an authorized retaile...
Wed, 22 Mar, 2023 at 2:56 PM
No, we would not be able to do a warranty replacement without proof of the issue with your item. We would need to see pictures or a video of the issue with...
Wed, 22 Mar, 2023 at 2:57 PM