Replacement Parts

Do you have replacement parts for older items?
Everyone has that one item that they have had for years and just can't give up. Whether it is a hand-me-down tent, an inherited pack, a childhood fa...
Fri, 20 Jan, 2023 at 4:13 PM
What do I need to have in order to get replacement parts?
In order to make sure that we have the necessary parts and that you are still under warranty please have your receipt and the part number you are wanting re...
Tue, 9 Mar, 2021 at 11:34 AM
Will generic replacement poles work for my tent?
Finding the proper replacement pole for your tent can be a difficult process but if you know what to look for there are some easy ways to eliminate options ...
Fri, 28 Aug, 2020 at 1:41 PM
Do you carry the replacement frame for my 10 x 10 Wenzel Smartshade Canopy or Smartshade Screenhouse?
Unfortunately we do not carry just the frame as full replacement for either the Wenzel Smartshade Canopy or the Smartshade Screenhouse. 
Fri, 4 Sep, 2020 at 1:30 PM
I just purchased this tent and I do not see any tent poles.
When first unboxing your tent please be sure to completely unfold the tent body and rainfly as the poles may be wrapped in those. If you still do not have a...
Fri, 23 Apr, 2021 at 9:13 AM
Are you able to replace my tent pole(s) based on dimensions?
Our poles are specifically designed for each tent model and SKU so we do not inventory them based on dimensions.  The model name or SKU number can be found ...
Thu, 20 Oct, 2022 at 3:20 PM