Wenzel - Information Request Portal

We get it, sometimes things just aren't right or your change your mind, don't sweat it. If you want to cancel your order, please reach out to our ...

Waiting out a rainstorm is one thing, but waiting an eternity for your order is totally uncool. Since the urge to have an adventure strikes fast, we send ...

Surprises are great and all, but sometimes we just want to know when we are getting that gear we are so excited about. That's why we make sure to inclu...

Did you get a Wenzel shipment notification that included a FedEx tracking number, but your package is lost or stolen?  Unfortunately Wenzel cannot be he...

Once your item has left our warehouse we are not able to cancel the order. If you are not wanting the product, you will have to go through our return proces...

For our orders we use FedEx Ground shipping, unless a faster option is purchased by the customer (see Shipping Info page at the bottom of our main webpage f...