Returns

What is your return policy?
Here's the nitty-gritty: Wenzel will honor returns for orders placed on our website (excluding items noted as “final sale” or items received as a gift...
Wed, 22 Mar, 2023 at 12:33 PM
What is my SO number?
On the invoice that was included in the box with your item , the SO number can be found near the upper right-hand corner of the invoice.  If you have any qu...
Wed, 22 Mar, 2023 at 12:37 PM
Do you do exchanges?
If you need a different size, color, or product please return your item(s) for a refund and place a new order at your convenience. We process refunds within...
Wed, 22 Mar, 2023 at 12:37 PM
How can I find my SO number if I lost my invoice?
If you pull up your FedEx tracking information.  Select ‘See Full Details’.  Select ‘Shipment Facts’.  Your SO number will be listed under the ‘Invoice Numb...
Wed, 22 Mar, 2023 at 12:38 PM