General

What's your story?
THE WENZEL STORY: FROM CHUCK WAGONS TO STATION WAGONS On an October night in 1866, a sixteen-year-old boy from Germany gathered his belongings, what little...
Tue, 21 Mar, 2023 at 1:28 PM
What are your hours of operation?
Even though here at Wenzel we love our jobs and are lucky enough to talk about our hobbies day in and day out, we do like to get outside and play ourselves....
Tue, 21 Mar, 2023 at 1:24 PM
Do you have a pro purchase program?
Are you an industry expert? Do you know all of the tricks of the trade? Are you definitely a pro- or at least feel like it when you rock your new gear? Then...
Tue, 21 Mar, 2023 at 1:21 PM
Do Pros pay shipping?
All pro orders are charged a flat rate of $9.99 per order.   The deep discount that we give to our Pro-Deal customers makes it difficult to also offer fr...
Tue, 21 Mar, 2023 at 1:38 PM
Pro Purchase Program eligibility
Who is eligible? - Outdoor Industry Professionals: Employees of companies in the Camping, Climbing, Hunting, Cycling, or Snow Sport industries.  - Militar...
Tue, 21 Mar, 2023 at 1:34 PM
Why can't I see my pro purchase discount online?
First make sure you are logged into our website with the email you applied to the pro purchase program with, if it is still not showing up you may need to b...
Tue, 21 Mar, 2023 at 1:40 PM
Do you offer discounts?
We don't know about you, but we love discounts and try to share this love with our customers throughout the year. When we are running sales, our discoun...
Tue, 21 Mar, 2023 at 1:22 PM
How will I know when a sale is coming?
If you sign up for our Newsletter, you will be alerted in advance about any approaching sales on our website! The sign-up link can be found at the very bott...
Tue, 21 Mar, 2023 at 1:32 PM
If I post about your product on social media, can you send me free product?
Sadly, we cannot send products out to those who wish to post on social media about or company, nor are we accepting affiliates at this time.
Tue, 21 Mar, 2023 at 1:42 PM