Returns

What is your return policy?
Here's the nitty-gritty: Wenzel will honor returns for orders placed on our website (excluding items noted as “final sale” or items received as a gift...
Wed, 22 Mar, 2023 at 1:33 PM
Do you do exchanges?
If you need a different size, color, or product please return your item(s) for a refund by following the instructions here and place a new order at your c...
Tue, 6 Feb, 2024 at 4:07 PM
What is my SO number?
On the invoice that was included in the box with your item , the SO number can be found near the upper right-hand corner of the invoice.  If you have any qu...
Wed, 22 Mar, 2023 at 1:37 PM
How can I find my SO number if I lost my invoice?
If you pull up your FedEx tracking information, select ‘See Full Details’ then select ‘Shipment Facts’.  Your SO number will be listed under the ‘Invoice Nu...
Tue, 6 Feb, 2024 at 4:08 PM